Terms of service

Terms of Service

Effective Date: July 25, 2026

1. Overview These Terms of Service govern your use of pillotex.com and any purchases made through our store. By accessing our website or placing an order, you agree to these terms.

2. Our Store Pillotex sells orthopedic pillows and sleep wellness products. We reserve the right to modify or discontinue products at any time without notice.

3. Prices & Payment All prices are listed in USD. We accept major credit cards and other payment methods available at checkout. We reserve the right to change prices at any time.

4. Orders & Shipping By placing an order, you confirm that all information provided is accurate. Orders are processed within 1-3 business days. Delivery to the USA typically takes 7-14 business days. We are not responsible for delays caused by customs or carriers.

5. Refunds Our refund policy is outlined in our separate Return & Refund Policy, which is incorporated into these Terms by reference.

6. Disclaimer Our products are designed to support sleep comfort. They are not medical devices and are not intended to diagnose, treat, or cure any medical condition. Consult a healthcare professional for medical advice.

7. Limitation of Liability Pillotex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

8. Intellectual Property All content on pillotex.com, including images, text, and logos, is the property of Pillotex and may not be reproduced without written permission.

9. Governing Law These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

10. Contact For any questions regarding these Terms, contact us at support@pillotex.com.